If you have questions at any time,
What to Expect
We want to satisfy our new customers!
Please help us prioritize your cleaning to meet
Depending on the size of your home, a
3 hour cleaning may allow us to thoroughly clean
several rooms in your home.
Bathrooms (medium-to-large full
bathrooms) take a minimum of 45 minutes to
Here are some examples of what we
might typically clean in 3 hours:
Full clean of 1 medium master
bath, master bedroom, and 1 small bath,
Dust, vacuum, and mop the
first or second floor, and clean a medium
Cobweb, vacuum and mop 2000
square foot home
Time to clean can depend on the size
of the rooms, pets, knick-knacks, and amount of
hardwood vs. carpeting.
We may send two people to get the job
done faster. For example, if you have purchased two
hours, we may send two people for one hour, rather
than one person for two hours. You will
get the same number of total hours, and we will
clean the same number of
Please follow these steps to help your
cleaning service go as smoothly as possible.
To schedule your cleaning
all of the information on this page thoroughly.
Our goal is to contact you within 72
hours of receiving your online form. We will
contact you via email with a recommended date for
your service. When you receive the scheduling
email, please reply promptly to confirm the date or
request a change. You may receive the scheduling
email from Jane's mother, Mary, who helps with
We will make every effort to schedule
your cleaning as soon as possible. Our coupons are
very popular so please be aware that next week
service might not be possible. Depending upon
demand we may be scheduling out as far as 6
weeks. No worries, though, as your coupon
is good for six months!
You do not need to wait at
home for us! Many of our customers work
outside of the home. Just advise us on the form how
we are to enter. No worries, again, we are
licensed, bonded and insured.
On the day of the service
Leave us a note on your counter
with a prioritized list of rooms
you'd like us to clean. Be specific about the
rooms (bathroom at top of stairwell, yellow
bedroom). We will start at the top of the list
and do as many rooms as possible in the time
It is important to
advise us if you do not want certain cleaning
products used or certain items not
Please leave your coupon
voucher on the counter with your
are very much appreciated by our
Ready to schedule? Just fill out our quick online
Q: Do I
need to provide any cleaning products?
we bring our own quality cleaning products. Start
Fresh Cleaning Service uses an excellent line of
products such as Tilex mold/mildew, Scrubbing
Bubbles, stainless steel polish, and Endust.
Start Fresh Cleaning Service use any green
Basic H by Shaklee! Basic H is used throughout the
kitchen and in place of Windex with ammonia.
Shaklee is safe on all types of
Q: Is it
OK if my pets are home?
love pets! Leave a treat out for us to give to your
pet so they love us, too! If they are not friendly,
please put them in a secure area.
Q: Can I get a quote for
continuing cleaning services from Start
would love to give you a quote for free.
Just check the
appropriate box on the form and we will contact
you, or you can contact
us at any time to schedule an
appointment for a quote.
Licensed, bonded and insured
Start Fresh Cleaning Service © 2007 -